Setember Meeting Minutes
June 10, 2008
This month we discussed instant messaging. Peter Zuber will also discussed how they use IM in science. You can check out their client through any subject page. Science uses PLUGOO as an interface. You can find more about it a www.plugoo.com. Peter said that they have had moderate sucess with this showing sometimes several questions a day. Andy Spackman discussed how MEGI uses MEBO on their business page. Check it out at http://www.lib.byu.edu/business/. MEBO can be found at meebo.com, look for the Meebo Me Widget. Andy indicated that while trafic was slow over the summer it is really picking up now and they see a noticeable difference in the number of transactions. We ended with a discussion the pros and cons of this form of communication especially as it relates to reference services. There was discussion of how this is different from the Chat Ref that we tried and abandoned. There was also discussion of how the students use this for communications and how it really fits their needs when they are on subject pages and need an answer. The group was asked if this should go library wide or not, and it was decided that there were pros and cons to this. It was also asked if We will certainly revisit this topic as more people implement IM reference to see how implementations are working.