November 10, 2011 by Gerrit
This semester marked a significant service milestone for the HBLL ILL office. The ILL office received our 500,000 request since we migrated to our current request management system, ILLiad, in 2001.
Our 500,000th request came to us from an undergraduate student, Emily Snow. We received her requested item and when she came to pick it up we greeted Emily with a gift bag and a BYU Bookstore Gift Card. Congratulations, Emily and thanks for using our service!
We look forward to the next 500,000 requests!