Business and Economics Library

Wouldn’t you like to know just what to say to the people who make life difficult? Mark Ruskin’s Speaking Up shows you how to hold your own with all kinds of difficult people.
From getting a raise to getting your VCR fixed to extracting a refund for a faulty piece of merchandise, and from buying time to buying a new car. The principles it lays down work against even that most formidable of adversaries: the IRS auditor! HF 5548.83 .R87

World Poverty by Sylvia Whitman, explores the definition of true poverty, while analyzing its causes and the toll it has taken. Detailed case studies
examine the situation in the United States, India, Syria, the Democratic Republic of the Congo, Guatemala and Ukraine and evaluate the various strategies national governments have adopted to fight poverty. HC 79 .P6 W47 2008.

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