icons to learn details about each section. Clicking on the section names will also bring up graphs of each section's data.Reference tracking changed beginning the fall of 2008 to 100% recording of transactions using a new software program employed for that purpose, as opposed to the sampling method where transactions were recorded by hand on tracking sheets or spreadsheets.
| Reference Activity | |
2002 | 2003 | 2004 | 2005 | 2006 | 2007 | 2008 | 2008 Increase |
|---|---|---|---|---|---|---|---|---|---|
| Reference Desks | 269,103 | 157,134 | 176,306 | 176,893 | 169,959 | 142,410 | 114,158 | -19.84% | |
| Office Consultations | |
24,266 | 8,270 | 9,279 | 9,310 | 4,939 | 7,495 | 6,008 | -19.84% |
| Total Reference | |
293,369 | 165,404 | 185,585 | 186,203 | 174,898 | 149,905 | 120,166 | -19.84% |
| Other Consulting | |||||||||
| Troubleshooting and Circulation |
|
9607 | |||||||
| Directional | |
102,215 | 102,798 | 89,184 | 80,240 | 51,453 | -35.88% | ||